Businesses: If you don’t make people a priority in your business, you will always be in survival mode.
If you don’t give your customers an amazing experience, they will either ask for refunds or not return as repeat customers – which makes you (the business) have to continue strive to bring in new customers.
Likewise, if your employees are not fulfilled, motivated and moved by their work, you will have a hard time hanging on to them for long periods of time. Turnover will be high – which makes you (the business) have to continually bring on new people to your team and spend precious time & resources onboarding them and bringing them up to speed.
Please Note: This video was shot on Facebook Live.